Official Privacy Policy

Your Personal Data Protection at kiss988

kiss988 is committed to maintaining the confidentiality and security of every member's personal information. This Privacy Policy explains how we manage your data in a transparent and responsible manner, in line with international standards.

Updated: January 2026
Operating under international licensing
PDPA Compliance

Six Data Protection Principles of kiss988

We handle every piece of your personal information based on six core principles that form the foundation of trust between kiss988 and its members.

Confidentiality First

Your personal information will not be shared with any third party without your consent, except in situations required by law or legitimate operational needs.

Layered Data Security

kiss988 uses encryption technology and current security protocols to ensure that the data you provide to us is always protected from unauthorised access.

Minimum Data Collection

We only collect information that is strictly necessary to manage your account, process transactions and provide effective customer support.

Full Control in Your Hands

As a kiss988 member, you have the right to access, correct or request deletion of your personal information at any time by contacting our support team.

Full Transparency

We clearly inform you of how your data is used. Any significant changes to this Privacy Policy will be communicated to members via email or in-platform notification.

Compliance with International Standards

kiss988 operates under international licensing and adheres to globally recognised data protection guidelines, including best practices in the online gambling industry.

Effective: 1 January 2026

1 Introduction

This Privacy Policy is issued by kiss988 ("we", "us") and applies to all users who access or register an account through the kiss988 platform at kiss988.onl. This document explains in detail how we collect, store, use and protect your personal information while you use our services.

By registering an account or continuing to use the kiss988 website, you are deemed to have read, understood and agreed to all provisions stated in this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform and contact the support team to close your account.

This Privacy Policy should be read together with the kiss988 Terms & Conditions, which together form the complete service agreement between you and us.

2 Information We Collect

kiss988 collects your personal information through several methods depending on how you interact with our platform. All data collection is carried out lawfully based on operational requirements and in compliance with data protection principles.

2.1 Information You Provide Directly

  • Full name as shown on your identity card (MyKad) or passport
  • Date of birth — to verify that you meet the minimum age requirement of 21 years
  • Active email address for account communications
  • Registered Malaysian mobile phone number
  • E-wallet account information (Touch 'n Go eWallet, Boost, ShopeePay) or bank account number for deposit and withdrawal purposes
  • Username and password that you create yourself
  • Copy of identity document for account verification purposes if required

2.2 Information Collected Automatically

  • IP address of the device used to access the platform
  • Device information including operating system type, mobile phone model and web browser version
  • Server log data recording the time and activity on the platform
  • History of deposit and withdrawal transactions in your account
  • Records of gaming activity including online slots, live casino and sports betting
  • Cookies and session data while you browse the kiss988 website
We do not store credit or debit card numbers directly in our system. All financial transactions are processed through secure and recognised payment channels.

3 Use of Personal Information

The personal information we collect is used solely for the purposes stated below. kiss988 will not use your data for any other purpose without prior notice or your explicit consent.

  • Creating and verifying your member account on the kiss988 platform
  • Processing deposits, withdrawals and other financial transactions you carry out
  • Verifying your identity to comply with anti-money laundering (AML) and know your customer (KYC) requirements
  • Providing effective 24/7 customer support in Malay and English
  • Sending account-related information, including transaction notifications, policy updates and security alerts
  • Personalising your gaming experience based on your preferences and activity history on the platform
  • Detecting and preventing fraud, account misuse and activities that violate the Terms & Conditions
  • Providing promotions and bonus offers suited to your usage profile, including a 100% welcome bonus of up to RM300
  • Complying with legal and regulatory obligations applicable to our operations
  • Continuously improving and optimising platform functionality

4 Disclosure to Third Parties

kiss988 takes seriously its responsibility not to sell or rent your personal information to any party for marketing purposes without your consent. However, there are certain situations where we may need to share your data with other parties.

4.1 Trusted Service Providers

We work with third-party service providers responsible for assisting us in daily operations, including:

  • Payment processors and gateway providers for DuitNow, FPX, e-wallet and cryptocurrency transactions
  • Gaming software providers that supply online slots, live casino and other games on the platform
  • Identity verification and AML/KYC screening services
  • Hosting infrastructure and cloud services that store our platform data

All these third parties are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.

4.2 Legal Obligations

We may disclose your personal information to authorities or regulatory bodies where:

  • Required to do so by a court order or applicable law
  • Necessary to investigate fraud, illegal activity or security threats
  • Necessary to protect the rights, property or safety of kiss988, its members or the public
kiss988 will not sell your personal information to advertisers or third-party marketing companies. This is our commitment to all members.

5 Cookies and Tracking Technologies

kiss988 uses cookies and similar tracking technologies to improve the user experience, analyse platform usage patterns and customise the content displayed to you.

Types of Cookies Used

  • Session Cookies: Stored temporarily while you use the platform and deleted when you log out or close the web browser
  • Preference Cookies: Remember your settings and preferences such as language and display options
  • Analytics Cookies: Help us understand how users interact with the platform for improvement purposes
  • Security Cookies: Used to detect suspicious activity and protect your account

You can manage or block cookies through your web browser settings. Please note that blocking certain cookies may affect the functionality and your experience using the kiss988 platform.

6 Data Storage and Security

Your data security is kiss988's top priority. We implement various technical and organisational measures to ensure your personal information is protected from unauthorised access, loss, alteration or disclosure.

  • Data encryption during transmission using SSL/TLS protocols
  • Password storage using irreversible hashing methods
  • Role-based access controls to restrict who can view member data within our organisation
  • Continuous security monitoring and regular penetration testing
  • Frequent data backup procedures to prevent information loss

Your data is retained for as long as necessary to fulfil the purpose of collection or as required by applicable law. Once the retention period ends, data will be securely deleted or anonymised.

While we take all reasonable precautions, no security system is completely impenetrable. You also play an important role by keeping your account password confidential.

7 Your Rights Regarding Personal Data

As a kiss988 member, you have certain rights relating to the personal information we hold about you. We respect these rights and will process every request promptly and professionally through our 24/7 support channels.

  • Right of Access: You have the right to know what personal information we hold about you and how it is used
  • Right to Rectification: You may request that we correct any information that is inaccurate or out of date in your records
  • Right to Erasure: In certain circumstances, you may request the deletion of your personal data, subject to legal requirements and service agreements
  • Right to Restriction of Processing: You may request that we limit how your data is processed in specified situations
  • Right to Data Portability: You have the right to receive a copy of your data in a machine-readable format, where applicable
  • Right to Object: You may object to the use of your data for direct marketing purposes at any time
  • Right to Withdraw Consent: Where data processing is based on your consent, you have the right to withdraw that consent at any time

To exercise any of the above rights, please contact the kiss988 customer support team via live chat or email. We will process your request within a reasonable time and inform you of the action taken.

8 Third-Party Links and Platforms

The kiss988 platform may contain references or links to third-party websites or services, including game providers and payment processors. This Privacy Policy applies only to the kiss988 platform and does not cover the privacy practices of those third parties.

kiss988 is not responsible for the content, privacy policies or security practices of any third-party websites or services. We encourage you to read the privacy policy of each platform you visit separately before providing any personal information.

9 Changes to This Privacy Policy

kiss988 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or service improvements. Any significant changes will take effect immediately upon being posted on this website.

We will endeavour to notify you of important changes through in-platform notifications or via the email registered to your account. Continued use of the kiss988 platform after the effective date of such changes will be taken as your acceptance of the updated policy.

We encourage you to check this page periodically to stay informed about how we protect your personal information. The "Updated" date at the top of this page indicates the latest version of the Privacy Policy.

10 Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal information, please contact the kiss988 customer support team.

We provide 24/7 customer support in Malay and English through the following channels:

  • Live chat directly through the kiss988 platform — quick response at any time
  • Official email: [email protected]

Our team will respond within a reasonable time and work with you to resolve any issues relating to your data privacy in a transparent and responsible manner.

Your Data Is Safe with kiss988

With a transparent privacy policy and a robust security system, you can enjoy online slots, live casino and sports betting with full confidence. Register an account today and claim a 100% welcome bonus of up to RM300.

SSL Encryption
Data Protected
24/7 Support
International Licensing